Don't worry – technical issues happen! We have backup communication methods. Your therapist will work with you to resolve any issues quickly, and if needed, we can reschedule without penalty.

No. Our platform is web-based and works through most modern browsers.

If your internet connection is unstable, try testing it before your session and have a backup plan, like a mobile hotspot. If issues continue, we can explore alternatives like phone sessions to ensure you get the support you need.